frequently asked questions

Answers to Your FAQs About Our Cleaning Services

Trusting someone to come into your home and clean is a big decision and one we expect you don’t take lightly. Trust and customer satisfaction are extremely important at A la Maid. As a result, we take every step possible to ensure you are always completely satisfied with our services. That being said, we are sure you have some FAQs and concerns and we are prepared with the answers.

Below are the most frequently asked questions about our services, billing policies, staff and more.

Trust and Reliability

Are you fully insured?

Can I trust my maid?

Will my maid speak English?

Scheduling Questions

Can I pick which day I want services?

Must I be home on the day of service?

What if I need to reschedule or skip my scheduled service?

What if I would like to change my day of service?

What if I would like additional services?

Cleaning Questions

Do I need to supply my own cleaning supplies and equipment?

We ask that you do and have found that we can offer more sanitary and thorough services by doing so. Many maid services typically do not clean their equipment between homes. As a result germs and pet dander/fleas, etc. can be transmitted from one house to another. We will be happy to provide you with a list of equipment and supplies that your maid will need to leave your home spotless. Of course, our maids do have back up supplies and equipment in case of emergency.

Should I plan on a Spring cleaning every year?

I have pets. Is that a problem?

Billing and More

Why are some services cheaper than others?

Can I pay by credit card?

When do I pay for my service?

Should I tip my maid?

Would you reward me for my referrals?

What if I am not satisfied?

Give the Gift of a Clean House

Gift certificates make great gifts for new parents, anniversaries, birthdays, holidays, Mother’s / Father’s / Grandparent’s Day, etc.

Call us for more information on our services. Be sure to ask about our “Long Term Wife Insurance” and give your better half maid service for a year! What better way to ensure a full year of marital bliss!

Earn Free Cleanings

Are you proud to be a member of our A la Maid family… if so, please tell your friends, family and neighbors about us! For every new referral resulting in three consecutive cleanings, you will receive one FREE cleaning!